Total Complaints
4
Open
2
In Progress
1
Resolved
1
Filters
Vehicle not clean upon pickup
CMP-001John Smith
Toyota Camry
1/15/2024
mediumopen
The car interior was dirty with food crumbs and stains on the seats. This is unacceptable for the premium price paid.
Category: vehicle conditionBooking: BK-2024-001
Overcharged for fuel
CMP-002Sarah Johnson
Honda Civic
1/14/2024
highin progress
I was charged $80 for fuel when I returned the car with more fuel than when I picked it up. This seems like an error.
Category: billingBooking: BK-2024-002Assigned to: Admin User
Rude customer service
CMP-003Mike Davis
Ford Focus
1/13/2024
mediumresolved
The staff member at pickup location was very rude and unprofessional. Made me wait 45 minutes without explanation.
Category: serviceBooking: BK-2024-003Assigned to: Admin User
Vehicle breakdown during rental
CMP-004Lisa Wilson
Nissan Altima
1/16/2024
highopen
The car broke down on the highway. Had to call roadside assistance and was stranded for 2 hours. Ruined my business meeting.
Category: vehicle issueBooking: BK-2024-004